Modernising multichannel retail in line with customer expectations
Retail Week's Multichannel Retail Forum 2008 will deliver a day of cutting-edge insight into the escalating importance of multichannel retail.
Retailers in every sector are realising it’s time to step up to meet their customers’ demands for flexibility and convenience. Bricks and mortar stores, catalogues, and transactional websites are being freshly exploited. Anticipating new trends and seizing opportunities is key to getting ahead.
By attending this essential conference you will:
- Learn how B&Q and House of Fraser achieve multichannel success by engaging with the customer across channels
- Participate in our lively panel debate reviewing what factors convert web traffic into customers
- Gain insight as Forum for the Future shares key predictions into how we will shop in 2015 and beyond
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